Data Protection Document

33bd's Privacy Policy — Your information, your control

The information you share with 33bd belongs to you. This page clearly explains what data we collect, why we collect it, how long we keep it, and how we keep it secure.

Last Revised: January 1, 2026
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How 33bd Protects Your Privacy

Behind all the complex technology and legal frameworks, there is one goal — keeping your information safe.

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End-to-End Encryption

All your data is transmitted with 256-bit SSL encryption. No intermediary can read or alter this information.

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No Data Selling

33bd never sells your personal data. Your information is never shared with advertising companies or any third parties.

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Retained for a Specified Period

Your data is not kept longer than necessary. After account closure, all data is deleted within the specified period, unless retention is required by law.

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Secure Data Centers

33bd servers are hosted in top-tier secure data centers and undergo regular security audits and penetration testing.

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Right to Access Your Data

You can view, correct, or request deletion of any information 33bd holds about you at any time.

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You're in Control of Cookies

You can choose which cookies to allow. All cookies except essential ones are optional.

1

Introduction & Scope

The Privacy Policy of 33bd (https://33bd-baji.com) applies to all users of our website and mobile app. By creating an account or using our services, you are deemed to have accepted this Privacy Policy.

We believe privacy is a fundamental right. That's why 33bd is committed to collecting only the minimum amount of user data necessary and being fully transparent about how it is used. This document is written in Bengali so that every Bangladeshi user can easily understand what happens to their information.

In Brief: 33bd uses your data solely to provide its services. It is never sold and never shared — except where required by law.
2

What Information We Collect

33bd collects only the data necessary to provide its services. The different types of information we collect are outlined below:

Registration Information

  • Name: Your full name, used for KYC verification.
  • Mobile Number: For OTP verification and communication purposes.
  • Email Address: For important notifications and account recovery.
  • Date of Birth: To verify that users are 18 years of age or older.
  • Address: For enhanced KYC verification purposes.

KYC Verification Data

  • National ID (NID) number and copy.
  • Passport or Driving License (as an alternative).
  • Selfie or photo (occasionally required for high-value transactions).

Automatically Collected Information

  • IP address and device information (operating system, browser).
  • Login time and location (for security purposes).
  • Gaming & Betting History.
  • Payment transaction records (transaction ID only — no card or mobile number).
33bd never stores your full bKash PIN, bank account password, or credit card CVV.
3

Why We Collect Your Data

Every purpose behind 33bd's data collection is clear and legitimate. No unnecessary data is collected. The steps of our data flow are outlined below:

1
Account Creation & Verification

An account is created using your registration details, which are also used to verify your age and identity.

2
Secure Payment Processing

Payment information is used solely to process transactions and is never shared with any third party.

3
Fraud Prevention

IP addresses, device information, and transaction data are analyzed to detect and prevent fraudulent activity.

4
Personalized Experience

We analyze your game preferences and betting patterns to show you more relevant offers.

5
Legal Compliance

Certain data must be retained to meet legal requirements set by regulatory authorities.

4

Where Your Data Is Shared

33bd does not sell your data. However, to provide its services, limited information may need to be shared with the following parties in certain circumstances:

Shared With What Data Reason Sold?
Payment Providers (bKash, Nagad) Transaction ID Payment Verification No
Game Provider User ID Game Management No
KYC Service NID Copy Identity Verification No
Law Enforcement Essential Information Legal Order Conditionally
Advertising Companies Never
Important: 33bd never transfers your data to third parties for marketing, advertising, or any commercial purpose.
5

Cookie Policy

The 33bd website and app use cookies — small data files stored in your browser that help improve the quality of our services.

Cookie Type

  • Essential Cookies: Maintaining login sessions and security tokens. These are essential for the site to function and do not require your consent.
  • Functional Cookies: Remembers your language preference and regional settings. Activated only with your consent.
  • Analytics Cookies: To understand which pages are visited most and where issues arise. Activated only with your consent.
  • Marketing Cookies: 33bd does not use this type of cookie.

You can clear or block cookies at any time through your browser settings. Please note that disabling essential cookies may prevent you from logging in.

6

Data Protection Methods

33bd follows the highest industry standards to protect your data, with security measures in place on both the technical and organizational levels.

Technical Security

  • SSL 256-bit TLS: All data transmissions are encrypted.
  • Two-Factor Authentication (2FA): An extra layer of security for your account.
  • Firewall & DDoS Protection: Protecting servers from external threats.
  • Automated Threat Detection: Instant alerts whenever suspicious activity is detected.
  • Regular Security Audits: Third-party penetration testing conducted every quarter.

Organizational Security

  • Only authorized personnel may access specific data.
  • All employees are required to sign a confidentiality agreement.
  • In the event of a data breach, users will be notified within 72 hours.
No platform can guarantee 100% security on the internet. However, 33bd is committed to maintaining the highest level of protection possible.
7

Your Data Rights

As a 33bd user, you have full rights over your own data. See the details below:

You can request a copy of all information 33bd holds about you at any time. Email our support team and we will provide it within 30 days.

If any of your information is incorrect, you may request a correction. Changes made after KYC verification may require additional documentation.

After closing your account, you may request that your personal data be deleted. However, certain information may need to be retained for a specified period due to legal requirements.

You have the right to object to how your data is processed for certain purposes — for example, you may request that your information not be used for analytics or marketing.

You may request a copy of your data in a machine-readable format (JSON/CSV). Email our support team to submit your request.
8

Children's Privacy

33bd is strictly for users aged 18 and above. We do not knowingly collect any personal information from minors.

If a minor has mistakenly registered on 33bd and we are able to identify this, the account will be immediately closed and all associated data will be deleted.

To Parents: If you believe your minor child has created an account on 33bd, please contact us immediately at support@33bd-baji.com. We will take action within 24 hours.
9

Data Retention Duration

33bd has a clear data retention policy. The retention period for each type of data is outlined below:

Data TypeRetention PeriodReason
Account InformationFor the duration of active accountService Delivery
KYC Documents5 Years After Account ClosureLegal Obligation
Transaction Records7 years after closureFinancial Controls
Game History2 years after closureDispute Resolution
Log Files (IP)6 monthsSecurity
CookiesEnd of session or 1 yearUser Preferences
10

Policy Changes

33bd may update this Privacy Policy at any time. Whenever significant changes are made, we will notify users in advance via email or in-app notification.

Continued use of 33bd after any changes are made will be considered your acceptance of the updated policy. We recommend checking this page regularly. The date of the latest revision will always be displayed at the top of the page.

Users will be notified at least 30 days before any significant changes take effect.
11

Contact & Complaints

For any privacy-related questions, requests, or complaints, please contact the 33bd Data Privacy Team:

  • Email: support@33bd-baji.com
  • Subject: Write "Privacy Request" in the subject line
  • Response Time: Usually within 48 hours
  • Language: You can write in Bengali

We take every complaint seriously and work to resolve it promptly. If your issue remains unresolved through support, you may request an escalation for a higher-level review.

This policy was last revised on January 1, 2026.

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